Privacy Policy

Tailored Industry Privacy Policy

Last Updated: August 4th, 2020

At Tailored Industry, Inc. (“Tailored Industry,” “we,” or “us”), we care about the privacy of our users (“you” or “user”) very seriously. The purpose of this policy (the “Privacy Policy”) is to inform you of the types of Personal Information we collect from you, or that you provide to us, how we use, process, share, and secure this information, and the choices you can make about our use of your Personal Information in the context of your use of our website at www.tailoredindustry.com (the “Site”), as well as all related websites, networks, applications, and other services provided by us and on which a link to this Policy is displayed (collectively, together with the Site, the “Service”). 

Please read this Privacy Policy carefully so that you understand your rights in relation to your Personal Information, and how we will collect, use, process and share your Personal Information. If you do not agree with this Privacy Policy or any part thereof, you should not access or use any part of the Service. If you change your mind in the future, you must stop using the Service and you may exercise your rights in relation to your Personal Information as set out in this Privacy Policy.

 

Personal Information We Collect

We collect Personal Information about you from various sources, as listed below. In this Privacy Policy, “Personal information” means any information that relates to an identified or identifiable individual, and does not include data whereby personally identifiable information has been removed.

 

User-Provided Information 

 

  • Registration information. When you register for an account with the Service you provide us information about yourself, such as your name, business name, business e-mail address, telephone number, company address, company city, company province / state code, company zip code, website, gross revenue, and password. 

  • Correspondence and other communications. If you correspond with us by email or by other means, you provide us with Personal Information, such as your name, email address, telephone number, and the content and nature of your correspondence. 

  • User Content. We will collect any information you post through the Service. 

 

Information collected Automatically:

 

  • Identifiers and usage. When you use the Service we and third parties may automatically collect your IP address, advertising identifiers, and potentially non-personal information about your device including model, version and operating system.

  • Cookie information. We and third parties automatically may collect information about your visit to and use of the Service via cookies (see below in paragraph 3: “How We Use Cookies and Similar Technologies” for more information). The information collected includes Personal Information, such as your IP address, advertising identifiers, non-personal information about your device including model, vendor, version and operating system, as well as information about your interactions with our Service, such the time of your visit and where you have clicked.

 

Information Collected from Other Sources

 

  • Information from payment processors. When you make payments through the Service, you will provide payment information directly to Shopify for payment processing. We do not receive credit card, bank account information or other billing details, but we collect information about your transactions including, such as the amount and time and date of payment.

 

How We Use Your Personal Information 

We will use the Personal Information we collect for one or more of the following purposes:

  • To provide you with the Service. We use your Personal Information to operate, maintain and provide features of the Service. In particular we use your Personal Information to perform our contractual obligation towards you, to provide services and information that you request, to allow you to create an account, to make payments in-app and maintain a record of such purchases and contact you to report an issue with your account. The Personal Information we process when doing so includes your registration and contact information, any additional profile information you choose to provide and information from payment processors. Where required by applicable law, we will obtain your prior explicit opt-in consent to provide you with some of the features of our Service.

  • To provide you with support and to respond to your requests and complaints. If you reach out to us for support, we will perform our contractual obligation towards you by using your Personal Information to respond and resolve your queries and facilitate support. Personal Information we process when doing so includes your correspondence with us, your name, your contact details, and to the extent applicable, your transaction, and usage information. We may also contact you for administrative and informational purposes. This includes sending communications, including changes to our terms, conditions, and policies, in line with our legal obligations. 

  • Marketing. You can opt-out of such communications at any time by following the unsubscribe mechanism at the bottom of each communication. The Personal Information used includes your contact details, information on identifiers and usage, and analytics information.

  • Monitor usage of and improve the Service. We may use Personal Information to analyze the usage trends and preferences of our users, to determine the effectiveness of our promotional campaigns, to improve the Service, and to develop new products, services, features, and functionality. This includes monitoring how you use the Service and which Personal Information you choose to provide. 

  • To troubleshoot and improve security. We may use Personal Information to improve our Service for our users, which includes conducting troubleshooting, testing and research and to keep the Service secure. When doing so, we will process Personal Information that we collect about you.

  • To enforce our terms of service, to comply with legal obligations and to defend Tailored Industry against legal claims or disputes. We may use Personal Information to enforce our terms of service, conduct audits and fraud monitoring and prevention, to ensure the integrity of our Service and to defend ourselves against legal claims and disputes. Where we do so, we will use the Personal Information relevant to such a case. Certain processing will also be necessary to comply with a legal obligation placed upon us, for example to conduct certain financial audits.

 

We also collect, use and share aggregated data such as statistical or demographic data for our purposes. Certain aggregated data is derived from your Personal Information but does not constitute Personal Information as this data will not directly or indirectly reveal your identity. For example, we may aggregate data about your use of our Service to calculate the percentage of users accessing a specific feature. However, if we combine or connect aggregated data with your Personal Information so that it can directly or indirectly identify you, we will treat the combined data as Personal Information which will be used in accordance with this Privacy Policy. 

 

How we use Cookies and Similar Technologies

Cookies are small data files of letters and numbers that we store on your browser or the hard drive of your device that allow us to collect certain information whenever you interact with our Service and allow us to recognize you across devices. They contain information that is transferred to your device’s hard drive.

Our Service uses cookies, beacons, pixel tags, local storage, and similar technologies (collectively “cookies”) to collect information about your browsing activities and to distinguish you from other users of our Service. This aids your experience when you browse our Service and also allows us to improve the functionality of our Service.

We use the following cookies: 

  • Strictly necessary cookies: Some cookies are strictly necessary to make our Service available to you; for example, to perform your login functionality and for user authentication and security. We cannot provide you with the Service without this type of cookies.

 

  • Functional cookies: These are used to recognize you when you return to our Service. This enables us to personalize our content for you, greet you by name, and remember your account preferences.

 

  • Analytical or performance cookies. We also use cookies for analytics purposes in order to operate, maintain, and improve our Service. We use third party analytics providers, to help us understand how users engage with the Service. 

 

  • Social Media cookies: These cookies are used to enable you to share pages and content that you find interesting on our Service through third party social networking and other websites. 

 

You can block cookies by setting your internet browser to block some or all or cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Service.

 

How We Share Your Personal Information

Tailored Industry will not share your personal information with any third parties except as described below or as otherwise disclosed to you when we collect your Personal Information:

  • To our third party service providers who provide services on our behalf, such as: 

    • Third-party vendors and other service providers that perform services on our behalf, in order to carry out their work for us, which may such as web hosting or providing analytic services; 

  • customer service providers and tool solution providers who help us to manage and respond to our customer questions and complaints;

  • marketing email delivery providers, who manage our customer database and push out emails to our users;

  • analytics providers who help us to understand our user base and how our Service is used.

  • To our payment processors. We disclose your information to payment processors in order to receive payment for paid for aspects of our Service. Further information on how the payment processors use your Personal Information can be found at:

  • In the event of a change of corporate ownership. We may share your Personal Information with a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in bankruptcy or similar proceedings).

  • If required to do so by law or in the good faith belief that such action is appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

 

How We Hold And Protect Your Personal Information

 

Security

 

We use reasonable physical, managerial, and technical safeguards that are designed to improve the integrity and security of Personal Information that we collect and maintain. However, the transfer of Personal Information through the Internet carries inherent risks and we do not guarantee the security of your data transmitted through the Internet. You make any such transfer at your own risk. 

Retention

Your Personal Information is kept for as long as necessary to achieve the purposes set out in this Policy, or for as long as required by law or to comply with a regulatory obligation. After this time, we take measures to delete your Personal Information or keep it in an anonymized form.

 

Your Rights and Choices

In certain circumstances, you have the following rights in relation to the Personal Information we process about you: 

 

  • Communications preferences. You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. 

 

  • Account Information. You may update, correct, or delete your account information and preferences at any time by accessing your account settings page on the Service. If you wish to access or amend any other information we hold about you, you may contact us at hello@tailoredindustry.com.

 

  • Cookies. To “opt out” of the collection of information through cookies or other tracking technology, you can manage the settings on your browser or mobile device. Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies and how you may opt-out of some of this tracking, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org). Although we do our best to honor the privacy preferences of our Users, we are not able to respond to Do Not Track signals from your browser at this time.

 

International Data Transfers

Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.

 

Children’s Privacy

 

We do not knowingly collect or solicit any information from anyone under the age of 13 and no part of our Site is directed to users under 13. If you learn that a child under 13 has provided us with Personal Information in violation of this Policy, please contact us as indicated below.

 

Links to Other Websites

 

We are not responsible for the practices employed by websites or applications linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect, and this other website may have its own privacy policy, which we strongly suggest you review. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies.

Changes to Our Privacy Policy

 

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Site, we will notify you through the Site, by email, or other communication.

 

Complaints

 

If you wish to lodge a complaint about how we process your Personal Information, please contact us at hello@tailoredindustry.com. We will endeavor to respond to your complaint as soon as possible. 

 

Contact Information

 

If you have any questions about this Privacy Policy or complaints, or to exercise your rights, please contact us at hello@tailoredindustry.com, or send mail to:

Tailored Industry, Inc.

140 58th Street

Building B, Unit 7H-1

Brooklyn, NY 11220

140 58th Street

Building B, Unit 7H-1

Brooklyn, NY 11220

© 2020 Tailored Industry, Inc. All rights reserved.

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